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Returns & Refunds

At Sweet & Salty Creations, all of our items are made to order, which means each piece is custom-created just for you. Because of this, we do not accept refunds or returns on any orders.

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All Sales Are Final​

Due to the personalized nature of our products, all sales are final.

We do not offer refunds, returns, or exchanges once an order has been placed.

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Order Issues or Concerns

We want you to love your purchase! If you receive an item that is incorrect, damaged, or defective, please contact us within 5 days of receiving your order so we can review the issue and work with you on a solution.

 

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To help us resolve any concerns quickly, please include:

 

  • Your order number

  • A description of the issue

  • Clear photos of the item (if applicable)

 

 

You can reach us at: sweetandsaltycreationstx@gmail.com

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Thank you for supporting our small business and understanding the care that goes into each made-to-order item!

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